# FusionReactor Help Centre

> Help center for OpsPilot

## Installation

- [Dynamically defining instance names in FusionReactor](https://support.fusion-reactor.com/en/articles/5214013-dynamically-defining-instance-names-in-fusionreactor.md): Running a standard script tp register FR ? You may wish to dynamically name instances, so that you can distinguish between them, here's how
- [Do I need to restart ColdFusion or Lucee to install FusionReactor](https://support.fusion-reactor.com/en/articles/4942367-do-i-need-to-restart-coldfusion-or-lucee-to-install-fusionreactor.md): Do I need to restart ColdFusion or Lucee to install FusionReactor
- [Having trouble installing in CommandBox](https://support.fusion-reactor.com/en/articles/4942008-having-trouble-installing-in-commandbox.md): Troubleshooting installing FusionReactor in CommabdBox
- [Having trouble installing manually](https://support.fusion-reactor.com/en/articles/4941634-having-trouble-installing-manually.md): Troubleshooting installing an instance manually
- [Having trouble installing an instance in FRAM](https://support.fusion-reactor.com/en/articles/4934259-having-trouble-installing-an-instance-in-fram.md): Troubleshooting installing an instance in FRAM
- [Having trouble installing FRAM](https://support.fusion-reactor.com/en/articles/4934192-having-trouble-installing-fram.md): Troubleshooting the FRAM installer
- [Do I have to restart ColdFusion or Lucee to upgrade FusionReactor](https://support.fusion-reactor.com/en/articles/4923920-do-i-have-to-restart-coldfusion-or-lucee-to-upgrade-fusionreactor.md): Do I have to restart ColdFusion or Lucee to upgrade FusionReactor
- [How to install FusionReactor manually](https://support.fusion-reactor.com/en/articles/4923531-how-to-install-fusionreactor-manually.md): How to install FusionReactor manually
- [How to script the installation of FusionReactor](https://support.fusion-reactor.com/en/articles/4917979-how-to-script-the-installation-of-fusionreactor.md): How to script the installation of FusionReactor
- [How to install FusionReactor using FRAM](https://support.fusion-reactor.com/en/articles/4917945-how-to-install-fusionreactor-using-fram.md): How to install FusionReactor using FRAM
- [How to install FusionReactor in CommandBox](https://support.fusion-reactor.com/en/articles/4917871-how-to-install-fusionreactor-in-commandbox.md): How to install FusionReactor in CommandBox
- [Which Databases does FusionReactor support?](https://support.fusion-reactor.com/en/articles/4890597-which-databases-does-fusionreactor-support.md): Which Databases does FusionReactor support?
- [Which Operating Systems does FusionReactor support?](https://support.fusion-reactor.com/en/articles/4890458-which-operating-systems-does-fusionreactor-support.md): Which Operating Systems does FusionReactor support?

## Licensing

- [Changing Your FusionReactor Subscription from monthly to annual](https://support.fusion-reactor.com/en/articles/5327078-changing-your-fusionreactor-subscription-from-monthly-to-annual.md): This article describes how to change your FusionReactor subscription from monthly to annual
- [Transitioning from a Perpetual License to an On-Premise Subscription](https://support.fusion-reactor.com/en/articles/5055844-transitioning-from-a-perpetual-license-to-an-on-premise-subscription.md): Standard, Enterprise, and Ultimate Perpetuals, upgrade to Ultimate or Developer Subscription
- [Changing FusionReactor Agent Count / Seat Count \(Cloud\)](https://support.fusion-reactor.com/en/articles/5317391-changing-fusionreactor-agent-count-seat-count-cloud.md): How to increase your FusionReactor Cloud seat-count.
- [What is a license seat](https://support.fusion-reactor.com/en/articles/4997179-what-is-a-license-seat.md): How do seats relate to a FusionReactor license?
- [How to move a license between servers](https://support.fusion-reactor.com/en/articles/4991805-how-to-move-a-license-between-servers.md): How to move a license between servers
- [Which version of FusionReactor can I use](https://support.fusion-reactor.com/en/articles/4991611-which-version-of-fusionreactor-can-i-use.md): Find out which version of FusionReactor you are entitled to use.
- [How to activate FusionReactor](https://support.fusion-reactor.com/en/articles/4985686-how-to-activate-fusionreactor.md): How to activate FusionReactor
- [FusionReactor license key not persisting between restarts](https://support.fusion-reactor.com/en/articles/4985020-fusionreactor-license-key-not-persisting-between-restarts.md): How to solve FusionReactor license key not being stored between restarts
- [FusionReactor not active: No seats available](https://support.fusion-reactor.com/en/articles/4984835-fusionreactor-not-active-no-seats-available.md): Troubleshooting seat limit reached on FusionReactor about page
- [Having Trouble activating FusionReactor](https://support.fusion-reactor.com/en/articles/4984595-having-trouble-activating-fusionreactor.md): Troubleshooting FusionReactor activation

## On-Premise Features

- [What alerts are available in FusionReactor on-premise](https://support.fusion-reactor.com/en/articles/5291043-what-alerts-are-available-in-fusionreactor-on-premise.md): What alerts are available in FusionReactor on-premise
- [Understanding the Enterprise Dashboard email alerts in FusionReactor](https://support.fusion-reactor.com/en/articles/5280317-understanding-the-enterprise-dashboard-email-alerts-in-fusionreactor.md): Understanding the Enterprise Dashboard email alerts in FusionReactor
- [How to automatically register instances to the Enterprise Dashboard](https://support.fusion-reactor.com/en/articles/5273051-how-to-automatically-register-instances-to-the-enterprise-dashboard.md): How to automatically register instances to the Enterprise Dashboard in FusionReactor
- [Changing the hostname of the server within FusionReactor reports](https://support.fusion-reactor.com/en/articles/5272950-changing-the-hostname-of-the-server-within-fusionreactor-reports.md): Changing the hostname of the server within FusionReactor reports
- [Clock drift warnings in FusionReactor reports](https://support.fusion-reactor.com/en/articles/5272889-clock-drift-warnings-in-fusionreactor-reports.md): Clock drift warnings in FusionReactor reports
- [Daily, Weekly or Monthly reports no longer sending in FusionReactor](https://support.fusion-reactor.com/en/articles/5272878-daily-weekly-or-monthly-reports-no-longer-sending-in-fusionreactor.md): Daily, Weekly or Monthly reports no longer sending in FusionReactor
- [How to view CFML code in the debugger](https://support.fusion-reactor.com/en/articles/5272706-how-to-view-cfml-code-in-the-debugger.md): How to view CFML code in the FusionReactor debugger
- [How to capture context for an error in FusionReactor](https://support.fusion-reactor.com/en/articles/5272215-how-to-capture-context-for-an-error-in-fusionreactor.md): How to capture context for an error in FusionReactor
- [How to see which objects are consuming heap memory in FusionReactor](https://support.fusion-reactor.com/en/articles/5249527-how-to-see-which-objects-are-consuming-heap-memory-in-fusionreactor.md): How to see which objects are consuming heap memory in FusionReactor
- [How to see which threads are using CPU in FusionReactor](https://support.fusion-reactor.com/en/articles/5249279-how-to-see-which-threads-are-using-cpu-in-fusionreactor.md): How to see which threads are using CPU in FusionReactor
- [How to see the state of a thread in FusionReactor](https://support.fusion-reactor.com/en/articles/5249142-how-to-see-the-state-of-a-thread-in-fusionreactor.md): How to see the state of a thread in FusionReactor
- [Can I see CFML code in the FusionReactor profiler](https://support.fusion-reactor.com/en/articles/5249069-can-i-see-cfml-code-in-the-fusionreactor-profiler.md): Can I see CFML code in the FusionReactor profiler
- [How to change when transactions are profiled in FusionReactor](https://support.fusion-reactor.com/en/articles/5241830-how-to-change-when-transactions-are-profiled-in-fusionreactor.md): How to change when transactions are profiled in FusionReactor
- [Is it possible to view more than 1 hour of data in the FusionReactor logs](https://support.fusion-reactor.com/en/articles/5241643-is-it-possible-to-view-more-than-1-hour-of-data-in-the-fusionreactor-logs.md): Is it possible to view more than 1 hour of data in the FusionReactor logs
- [How long are logs persisted in FusionReactor](https://support.fusion-reactor.com/en/articles/5227668-how-long-are-logs-persisted-in-fusionreactor.md): How long are logs persisted in FusionReactor
- [How to view historic data in FusionReactor on-premise](https://support.fusion-reactor.com/en/articles/5227560-how-to-view-historic-data-in-fusionreactor-on-premise.md): How to view historic data in FusionReactor on-premise
- [How to view JMX MBean values in FusionReactor](https://support.fusion-reactor.com/en/articles/5227546-how-to-view-jmx-mbean-values-in-fusionreactor.md): How to view JMX MBean values in FusionReactor
- [Missing system metrics in FusionReactor](https://support.fusion-reactor.com/en/articles/5227514-missing-system-metrics-in-fusionreactor.md): How to diagnose missing system metrics in FusionReactor
- [Can I integrate FusionReactor data into AWS Cloudwatch](https://support.fusion-reactor.com/en/articles/5221202-can-i-integrate-fusionreactor-data-into-aws-cloudwatch.md): Can I integrate FusionReactor data into AWS Cloudwatch
- [How to log Transactions in FusionReactor](https://support.fusion-reactor.com/en/articles/5221193-how-to-log-transactions-in-fusionreactor.md)
- [How to log JDBC requests in FusionReactor](https://support.fusion-reactor.com/en/articles/5221186-how-to-log-jdbc-requests-in-fusionreactor.md): How to log JDBC requests in FusionReactor
- [How to store more requests in FusionReactor](https://support.fusion-reactor.com/en/articles/5221161-how-to-store-more-requests-in-fusionreactor.md): How to store more requests in FusionReactor
- [How to change the transaction naming in FusionReactor](https://support.fusion-reactor.com/en/articles/5221143-how-to-change-the-transaction-naming-in-fusionreactor.md): How to change the transaction naming in FusionReactor
- [How to change the Application naming in FusionReactor](https://support.fusion-reactor.com/en/articles/5221129-how-to-change-the-application-naming-in-fusionreactor.md): How to change the Application naming in FusionReactor
- [How to stop JDBC statements from being truncated](https://support.fusion-reactor.com/en/articles/5221119-how-to-stop-jdbc-statements-from-being-truncated.md): How to stop JDBC statements from being truncated in FusionReactor
- [How to stop requests being tracked as errors](https://support.fusion-reactor.com/en/articles/5221113-how-to-stop-requests-being-tracked-as-errors.md): How to stop requests being tracked as errors in FusionReactor
- [How to change the threshold for a slow request](https://support.fusion-reactor.com/en/articles/5220996-how-to-change-the-threshold-for-a-slow-request.md): How to change the threshold for a slow request in FusionReactor
- [What is a JDBC request](https://support.fusion-reactor.com/en/articles/5220914-what-is-a-jdbc-request.md): What is a JDBC request in FusionReactor
- [What is a Web Request](https://support.fusion-reactor.com/en/articles/5220855-what-is-a-web-request.md): What is a web request in FusionReactor and what Servlets do we track
- [What is a Transaction](https://support.fusion-reactor.com/en/articles/5206576-what-is-a-transaction.md): What is a transaction in FusionReactor and what kinds do we track

## Account Management

- [How do I migrate from On-Prem to Cloud \(SaaS\)](https://support.fusion-reactor.com/en/articles/5194620-how-do-i-migrate-from-on-prem-to-cloud-saas.md): Migrating from FusionReactor On-Premise to FusionReactor Cloud / SaaS is easy
- [Moving servers and need a temp license of FusionReactor](https://support.fusion-reactor.com/en/articles/6220011-moving-servers-and-need-a-temp-license-of-fusionreactor.md): You are a FusionReactor customer and you are migrating servers or building new servers and would like a temporary license
- [Reset the administrator password](https://support.fusion-reactor.com/en/articles/6079006-reset-the-administrator-password.md): How to reset your admin password, so you can gain access to FusionReactor
- [Can I use the same email address on multiple cloud accounts?](https://support.fusion-reactor.com/en/articles/5127165-can-i-use-the-same-email-address-on-multiple-cloud-accounts.md): Can I have the same email address on multiple FusionReactor cloud accounts?
- [How user roles can be used to manage capabilities](https://support.fusion-reactor.com/en/articles/5127100-how-user-roles-can-be-used-to-manage-capabilities.md): How users roles affect capabilities in FusionReactor
- [How to access FusionReactor SaaS \(Cloud\)](https://support.fusion-reactor.com/en/articles/5102786-how-to-access-fusionreactor-saas-cloud.md): How to access FusionReactor SaaS \(Cloud\) interface
- [How to manage FusionReactor on-premise licenses](https://support.fusion-reactor.com/en/articles/5102283-how-to-manage-fusionreactor-on-premise-licenses.md): How to manage on-premise licenses for FusionReactor

## General

- [What can you do with FusionReactor APM](https://support.fusion-reactor.com/en/articles/5734104-what-can-you-do-with-fusionreactor-apm.md): FusionReactor is an Application Performance Monitor - here is a quick overview of what you can use it for
- [What can the support team help you with](https://support.fusion-reactor.com/en/articles/5291253-what-can-the-support-team-help-you-with.md): What can the support team help you with
- [When is support available](https://support.fusion-reactor.com/en/articles/5291226-when-is-support-available.md): When is support available
- [When is the Sales team available?](https://support.fusion-reactor.com/en/articles/5317476-when-is-the-sales-team-available.md): This article defines the working times of the FusionReactor Sales team!

## Configuration

- [How to copy configuration between FusionReactor instances](https://support.fusion-reactor.com/en/articles/5296371-how-to-copy-configuration-between-fusionreactor-instances.md): How to copy configuration between FusionReactor instances
- [Setting up an HTTPS only connection to FusionReactor](https://support.fusion-reactor.com/en/articles/6076407-setting-up-an-https-only-connection-to-fusionreactor.md): How to setup FusionReactor to use HTTPS only
- [How to automatically set the password for a FusionReactor instance](https://support.fusion-reactor.com/en/articles/5296366-how-to-automatically-set-the-password-for-a-fusionreactor-instance.md): How to automatically set the password for a FusionReactor instance
- [How to automatically set the license key for a FusionReactor instance](https://support.fusion-reactor.com/en/articles/5296354-how-to-automatically-set-the-license-key-for-a-fusionreactor-instance.md): How to automatically set the license key for a FusionReactor instance
- [How to automatically group instances in the cloud](https://support.fusion-reactor.com/en/articles/5291828-how-to-automatically-group-instances-in-the-cloud.md): How to automatically group instances in the cloud
- [Changing the application naming of FusionReactor](https://support.fusion-reactor.com/en/articles/5291548-changing-the-application-naming-of-fusionreactor.md): Changing the application naming of FusionReactor
- [Emails not sending from FusionReactor](https://support.fusion-reactor.com/en/articles/5291359-emails-not-sending-from-fusionreactor.md): Emails not sending from FusionReactor

## Cloud Features

- [Diagnosing 'Could not connect to FusionReactor agent' in cloud](https://support.fusion-reactor.com/en/articles/5327143-diagnosing-could-not-connect-to-fusionreactor-agent-in-cloud.md): Diagnosing 'Could not connect to FusionReactor agent' in cloud
- [Viewing applications as a holistic view in the Cloud](https://support.fusion-reactor.com/en/articles/5319644-viewing-applications-as-a-holistic-view-in-the-cloud.md): Viewing applications as a holistic view in the FusionReactor Cloud
- [Creating custom graph profiles in the cloud](https://support.fusion-reactor.com/en/articles/5319620-creating-custom-graph-profiles-in-the-cloud.md): Creating custom graph profiles in the FusionReactor cloud
- [Selecting a time frame in the cloud](https://support.fusion-reactor.com/en/articles/5316937-selecting-a-time-frame-in-the-cloud.md): Selecting a time frame in the FusionReactor Cloud
- [Are recent requests stored in the cloud](https://support.fusion-reactor.com/en/articles/5316154-are-recent-requests-stored-in-the-cloud.md): Are recent requests stored in the FusionReactor Cloud
- [Historic data in the cloud](https://support.fusion-reactor.com/en/articles/5316115-historic-data-in-the-cloud.md): Historic data in the FusionReactor cloud
- [Real-time data in the cloud](https://support.fusion-reactor.com/en/articles/5300356-real-time-data-in-the-cloud.md): Real-time data in the FusionReactor cloud
- [Where can cloud alerts be sent](https://support.fusion-reactor.com/en/articles/5300207-where-can-cloud-alerts-be-sent.md): Where can cloud alerts be sent
- [Types of alert in FusionReactor cloud](https://support.fusion-reactor.com/en/articles/5300028-types-of-alert-in-fusionreactor-cloud.md): Types of alert in FusionReactor cloud

## Account Management

- [Cancelling your FusionReactor subscription](https://support.fusion-reactor.com/en/articles/5734229-cancelling-your-fusionreactor-subscription.md): How to cancel your subscription or maintenance from renewing
- [Managing seats for your on-premise FusionReactor license.](https://support.fusion-reactor.com/en/articles/5306374-managing-seats-for-your-on-premise-fusionreactor-license.md): This article describes the process of changing the number of seats on your FusionReactor license
- [Downloading Invoices](https://support.fusion-reactor.com/en/articles/10063462-downloading-invoices.md): credit card billing, billing, invoices, online

## FusionReactor Orders

- [Monthly vs Annual Subscriptions](https://support.fusion-reactor.com/en/articles/5734272-monthly-vs-annual-subscriptions.md): FusionReactor can be purchased on a monthly or annual subscription basis
- [Volume discount](https://support.fusion-reactor.com/en/articles/5734266-volume-discount.md): Are you looking to purchase a large number of FusionReactor license seats?
- [How to renew your FusionReactor maintenance contract](https://support.fusion-reactor.com/en/articles/5734179-how-to-renew-your-fusionreactor-maintenance-contract.md): If your FusionReactor maintenance contract has expired, read below for how to bring your license back into maintenance
- [What's included in FusionReactor Maintenance?](https://support.fusion-reactor.com/en/articles/5734169-what-s-included-in-fusionreactor-maintenance.md): If you have a perpetual license of FusionReactor, then you should keep the maintenance running - see below for what's included
- [Requesting a free trial of an on-premise FusionReactor license](https://support.fusion-reactor.com/en/articles/10494059-requesting-a-free-trial-of-an-on-premise-fusionreactor-license.md): How to request a free trial of an on-premise license for FusionReactor

## ColdFusion Orders

- [Upgrading to the latest version of Adobe ColdFusion](https://support.fusion-reactor.com/en/articles/5734064-upgrading-to-the-latest-version-of-adobe-coldfusion.md): Are you looking to upgrade to the latest ColdFusion version?
- [What's the difference between Adobe ColdFusion Standard and Enterprise?](https://support.fusion-reactor.com/en/articles/5734037-what-s-the-difference-between-adobe-coldfusion-standard-and-enterprise.md): Not sure which version of ColdFusion you need?
- [Buying older versions of Adobe ColdFusion](https://support.fusion-reactor.com/en/articles/5733954-buying-older-versions-of-adobe-coldfusion.md): Are you interested in purchasing or downgrading to an older version of Adobe ColdFusion
- [Buying ColdFusion](https://support.fusion-reactor.com/en/articles/5733814-buying-coldfusion.md): Would you like to purchase Adobe ColdFusion or do you have any questions relating to ColdFusion?