FusionReactor Support Portal

Transactions 2

• Why FusionReactor request timing does not include browser rendering time
• How to stop JDBC statements being truncated

Debug 1

• Viewing the CFML source code in the debugger

Memory 1

• How to Identify the cause of high heap usage

System Resources 1

• Clock drift warnings

Protection 1

• Not receiving emails from Crash Protection

Logging 2

• All log file are empty in the log directory
• How much data does FusionReactor store

Installation 6

• Applying Patches from Technical Support
• FRAM permisions on linux
• Downloading older versions of FusionReactor
• Manual vs Automatic
• Can I upgrade to the latest version?

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Licensing 5

• Corrupt ODL Config file
• License key cannot persist to disk
• What is a server seat?
• Automatically applying your license key
• Reallocating license seats in dynamic environments

Supported Technologies 2

• Supported Application Servers and Frameworks
• Supported Java and Application Server versions

Reports 1

• Daily Reports not sending

FusionReactor APM 5

• Can I upgrade to another edition?
• What Editions are available for FusionReactor?
• How to book a demo of FusionReactor
• What training and online resources are available?
• Available Payment Methods

Adobe ColdFusion 2

• Can I purchase and older version of ColdFusion?
• What's ColdFusion Platinum Maintenance & Support & what's it offer?