ColdFusion Platinum Maintenance & Support is an annual support subscription and has to be purchased together with a ColdFusion license.    This has to be purchased at the same time that the original license was purchased.   Note, that if you quit the subscription to Platinum Support, it is not possible to re-subscribe at a later date.

There are many benefits to Platinum Support, including:

  • Service for up to four authorized technical contacts from your organization
  • Unlimited 24/7 phone, web and e-mail access to Adobe Platinum Support consultants
  • Product upgrade and maintenance releases as well as patches and hot fixes


If you want to hear more about the benefits, please contact Sales at - you can purchase Platinum Support with your Adobe ColdFusion license at