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When is support available
When is support available

When is support available

Michael Flewitt avatar
Written by Michael Flewitt
Updated over a year ago

Support is available Monday to Friday between 8:00 and 18:00 CET (Central European Time).

Support is available via email or live chat.

For email/support tickets

  • With premium support, we guarantee a response time of 4 business hours for critical issues and 10 hours for standard issues.

  • With standard support, we guarantee a response time of 10 business hours for all issues.

For live chat

  • We will respond as soon as possible depending on agent availability

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